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User agreement

Items for sale on laborsetteria.com are sold and invoiced by Pelletterie Manrico, Corso Giacomo Matteotti 117, 56025 Pontedera (PI), a company registered at the Chamber of Commerce Pisa no. REA PI150496 the Companies Register, Tax ID PNRFRC74L08G702H- VAT n. 01730900501.

For any information regarding orders, shipments and, more generally, to the acquired, you can contact the customer care La borsetteria at the following addresses:

email customer care: info@manricopelletterie.com

telephone number: +39 058752124 (available in Italian, from Monday to Friday from 10:00 to 12:30 and from 17:00 to 19:30 (Rome time GMT + 1)

GENERAL CONDITIONS OF SALE

ART. 1 - ACCEPTANCE OF TERMS OF SALE AND CONCLUSION

The contract between Pelletterie Manrico and the Customer shall be concluded with the acceptance, even partial, by Pelletterie Manrico. In the case of non-acceptance, Pelletterie  Manrico will give anyway timely notification to the customer.

By placing an order in the manner provided for, according to the order form on the Website (hereinafter '"Order"), you represent that you have read all information provided to him during the purchase process and accept these general conditions (the "Terms").

These Conditions can be printed or saved in a durable medium, in accordance with the provisions of art. 12 of Legislative Decree no. 70/2003 and art. 51 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014.

ART. 2 - HOW TO BUY

The products offered for sale by Pelletterie Manrico are solely those on the site laborsetteria.com at the time the Order, as described in the relevant information sheets.

As an authorized dealer of all brands on the website LA BORSETTERIA.COM, Pelletterie  Manrico guarantees the authenticity of each item.

Upon receipt of the order request, Pelletterie  Manrico reserves the right to reconfirm the availability of the merchandise, the validity of the transaction with a credit card and check the details of previous transactions made by the Customer on LA BORSETTERIA.COM. In the event that the item ordered is not available, or if for some reason the order can not be processed as requested by the customer, Pelletterie  Manrico will promptly notify the Customer.

It is in any case understood that the images accompanying the description of a product are for informational purposes only and may not be fully representative of its features but may differ (f.e. color and size also due to the browser and the monitor used to access the site and displaying images).

Shilouettes are used to show the real dimension of items. They represent a woman 1,70 M tall, and a man 1,90 M tall.

The customer to place an order will have to fill in every part of its form on the website and submit the same after having carefully viewed the conditions and characteristics of the product and / or products you intend to buy. The customer must also submit to Manrico Pelletterie , where the desires, to issue tax invoice for the purchase, in accordance with art. 22 Presidential Decree n. 633/1972.

In this case the customer can be automatically removed from the right of withdrawal and the right to security, as required by the Code of consumption, it will be limited to twelve months from the date of purchase.

The correct receipt of the Order is confirmed by Pelletterie Manrico through an answer by e-mail, sent to the email address supplied by the customer. This confirmation message will contain a summary of the terms of purchase, as required by applicable law, as well as the data entered in the Order by the Customer, so that they may verify the same and possibly communicate without delay the necessary corrections of incorrect data.

ART. 3 - PRICES AND PAYMENT

Prices shown on the website are inclusive of taxes and duties payable in the country of billing. Any costs or expenses of payment are in each case notified in advance to the customer through the site or these Terms.

Prices shown on the site are in Euro. If the conversion is indicated in currencies other than the euro, it will be purely indicative and non-binding for the conclusion of the purchase contract.

There are the following methods of payment:

PayPal

For payment you may be used by the customer Paypal accordance with the rules of the same

Credit card

In the event of purchasing goods with credit card payment, the transaction could be done through the secure server Paypal or another secure server chosen by the Borsetteria. Under no circumstances and at no stage of the Paying, La Borsetteria will be able to know information about the customer's credit card, sent via secure connection directly to the bank handling the transaction. No archive of La Borsetteria retain such information and therefore in no way La Borsetteria be liable for any fraudulent or illegal use of credit cards by a third party upon payment

Bank transfer

In case of purchase by bank, will see the bank for payment. The shipment will be effective only upon receipt of payment in the bank.

​​​​​​​Cash on delivery (valid only for orders in Italy)
For cash orders, the customer can be requested to provide further confirmation by email, SMS / Whatsapp / Telegram or telephone call. Failure to confirm or the impossibility of being contacted by telephone will not allow shipment of the order.

ART. 4 - PRIVACY

Personal data collected will be processed by forwarding the Order to Pelletterie Manrico only to meet the expressed demands of the customer, in accordance with Decree no. 196/2003 and the privacy policy on the site. Any further treatment will be made only with the express consent of the customer.

ART. 5 - APPLICABLE LAW

The contract of sale under these conditions and its execution, and governed by Italian law, with the application of the rules of conflict and the United Nations Convention for the International Sale of Goods. For the settlement of related disputes will be settled by the Court of the municipality of residence of the customer.

ART. 6 - COPYRIGHT

Trademarks, logos and other distinctive signs on the site belong to their respective owners. And it’s prohibited the use of trademarks, logos and other distinguishing marks, including their reproduction on other websites by unauthorized third parties. The contents of the site are protected by copyright (texts, images and graphics).

ART. 7 - AGREEMENT

The contract supersedes all prior agreements, arrangements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, along with the order, the general conditions relating to the use of the site and the conditions relating to the registration service. Any change or modification of the contract must be accepted in writing by both parties.

ART. 8 - COMMUNICATIONS

All communications between the parties shall be made in writing and sent to the other party indicated in the contract and in the order. It means submitted in writing also the communications transmitted to the email address of the other party, indicated on the site and in the order.

Communications relating to the validity or existence of this Agreement shall be exclusively delivered by hand or sent by recorded delivery letter with proof of delivery.

ART. 9 - INTERNATIONAL SHIPPING

The site is visible and accessible from all over the world, however, shipments are possible only in the countries on the list of countries allowed, available here. Excluding APO and FPO addresses

ARTICLE 10 - REQUIREMENTS FOR PURCHASE

To conclude a purchase on the site laborsetteria.com, the customer must meet the following requirements:

Be at least 18 years.

Be eligible and competent to enter legally binding contracts.

Have a valid email address.

Possess a valid credit card for payment: Visa, MasterCard, American Express or a Verified PayPal account or a bank account.


Return Policy

Under Article. 52 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014, the customer may withdraw from the conditions and therefore the purchase contract for any reason, without giving reasons and without penalty, within 14 (fourteen) days of receipt of the products.

 

The full text of Legislative Decree 21/2014 can be consulted here: http://www.codicedelconsumo.it/

 

To exercise the right of withdrawal referred to in the previous article, the customer must send Pelletterie Manrico a notice to that effect, within the time specified, the following email address info@laborsetteria.com
Or through the wizard by accessing the order in your account

Once notified as above, the customer will receive an authorization code that must be written on the package, and will have to resubmit products Pelletterie Manrico within 14 (fourteen) days from the said withdrawal to the following address:

Pelletterie Manrico Corso Giacomo Matteotti 117 56025 Pontedera (PI) ITALY

The cost of the return shipment will be charged to the same customer, who will use the carrier of his choice.

For orders delivered on the Italian territory, exclusively in the event that the Customer requests the refund of the return by issuing a coupon in value or requests a replacement of an item of equal or greater value at the same time as the return (integrating the cost difference using one of the methods of payment offered by the platform), the return shipment will be free, and will be carried out through the resofacile procedure described below, without any charge. Each order has the possibility to take advantage of the free return only once, whether all the items of the order or a part of them are returned. Items sent in exchange or purchased using the coupon issued as a refund for a return cannot in any way be returned with free shipping, which will therefore remain the responsibility of the Customer.​​​​​​​
​​​​​​​
In any case, the right of withdrawal can be exercised by refusing the delivery of the order. Refusing a delivery does not entitle you to any refund.

EXTENSION OF RETURN FOR THE CHRISTMAS PERIOD

Without prejudice to the period of 14 days set by the aforesaid decree, for the Christmas period, to all orders delivered from 1 December to 11 December included is given the right to request the return of the goods within the final deadline of 31 December.
In this case, items will be refunded only through the emission of a voucher equal to the value of the goods, excluded additional delivery and payment systems fees and other services as paid on the first delivery.
The shipping costs are charged by the customer and are subject to the general conditions mentioned below.
The voucher issued will have to be spent within a year from emission, exclusively on www.laborsetteria.com site, in a single solution, will not be refunded under any circumstances, it does not give the right to change.

TERMS AND CONDITIONS

So that the customer may be entitled to a refund the return must meet the following conditions:

· The goods must be returned intact, if possible in the packaging in which it was delivered, or one of equal strength, sealed with tape on all openings.

· It must be affixed a label giving details of the sender, the shipping address and the authorization code received. Alternatively, you can hand write on the package the required data using a permanent marker.

· The goods must be complete with all its parts and in original packaging (envelopes, boxes, dustbag and packaging), with tags still attached, but it has been removed the warranty seal LA Borsetteria

· All items must be returned together with their original box, where present, which is considered in all respects an integral part of the product itself and that must not have been in any way damaged and / or altered, and can not be used as a single outer packaging.

· The right of withdrawal will apply to product purchased in its entirety; it is not possible to exercise only on the withdrawal of the product (ex: accessories, straps, etc ...);

· The shipment, until the certificate of receipt in the warehouse indicated by Pelletterie Manrico, is under the responsibility of the customer;

· In case the goods are damaged during transport, Pelletterie  Manrico will promptly notify the Customer, to enable him to file a complaint against the carrier of his choice and to obtain reimbursement; the product will then be made available to the customer, while canceling the request for withdrawal;

· Pelletterie Manrico does not respond in any way for damage, theft, loss occurring during or otherwise depending on the return shipping.

· Any gifts received for promotions or other must be returned when you decide to get a refund.

· You will not accept returns for items personalized or custom made.

Pelletterie Manrico will refund the customer the full amount of the returned items within 10(ten) days from the receiving of the withdrawal expedition, by transfer of the amount charged, using the same means of payment used by the customer for the initial transaction, unless otherwise agreed . If paying by bank transfer, the customer must notify Pelletterie Manrico IBAN to which make the repayment.
For items purchased through the use of a SixthContinent code, the refund will be made exclusively by issuing a new code equal to the one used in the order, and by repaying the part not covered by the voucher. For example, buying an item from € 100.00 using a € 50.00 coupon and paying the difference through PayPal, the refund includes the issue of a new code of € 50.00 and a refund of € 50.00.
In any case, the customer does not incur any fees as a result of the repayment. Pelletterie Manrico may suspend repayment until receipt of the returned product or until such time as the customer proves that he successfully returned the product, whichever comes first.

In any case, the customer will lose the right of withdrawal in cases where Manrico Pelletterie established that:

- The return shipment has not been previously authorized by Pelletterie Manrico through the communication of the code to be placed on the package;

- The returned product and / or its accessories, and / or the packaging are intact;

- The tamper seal LA Borsetteria was removed or even altered;

- The product is missing its outer and / or internal packaging;

- The product is missing the integral elements of the same and / or accessories (for. Ex. Fasteners, laces, buckles, etc.).

In case of forfeiture of the right of withdrawal, Pelletterie  Manrico will return to sender the purchased product, charging him for shipping charges and, if already repaid, the price of the product.

RETURNS FOR DEFECTS OF CONFORMITY

In compliance with its obligations under the Legislative Decree 206/2005 concerning the defects, the customer can exercise his right as follows:

Send written notice to Pelletterie Manrico at Email: INFO@MANRICOPELLETTERIE.COM within two months of the defect attaching to the notice a copy of the purchase invoice or order confirmation. The validity period for warranty claims is 24 months for only End-users, and is limited to one year for items not purchased from Final consumers (companies / professionals) as stipulated in the aforesaid Decree.

The customer as a result of this notification can receive a request for photographic documentation for a first assessment.

The customer will receive a return authorization code that must be affixed to the package.

The customer will have to send Pelletterie Manrico Corso Giacomo Matteotti 117, 56025 Pontedera (PI) ITALY article presenting the defect, using adequate packaging to protect its contents, seal all openings with duct tape.

The package must have a label with the sender, the shipping address and the authorization code received. Alternatively, you can hand write the required data using a permanent marker.

The costs for the return to Pelletterie Manrico are charged to the customer, who will use his favourite parcel service.

Upon receipt of the package, it will be activated the verification procedure of the alleged defect, which may lead to sending the headquarters of the manufacturer for further verification and repairs.

After the verification process, if it was actually it found a lack of conformity, the customer will receive free of charge the article duly repaired or replaced with a new article if available, or the money refunded.

In the event that is not experiencing any lack of conformity, or the wear part make it impossible to establish whether or not a lack of conformity, the item will be returned to you at no charge.